Setting up Enforced Multi-Factor Authentication

If your organization has enforced 2-Factor Authentication (2FA), you will be prompted to set up an authentication method when you log in.

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You have two options to validate your account with 2FA:

  1. Use an authenticator app (recommended)
  2. One-time passcodes sent by email

 

Option 1 (Recommended): Use Authenticator App

AuditDashboard employs 2-Factor Authentication using a third-party authentication app such as Microsoft Authenticator or Google Authenticator.  If you don't already have one of these apps, you can find and download them free onto a mobile device from the Apple App Store or the Google Play Store.

To use the app method, click "Set up an authenticator app". 

Next, you will see a screen with a QR Code presented on it (below).  You will need to scan this QR Code with an Authenticator app installed on your mobile device.

  1. Download and open an authenticator app on your smartphone or mobile device (tablet, etc.)
  2. Press the "Add New Account" button and point the camera at the QR code generated just for you on the AuditDashboard website. 
  3. Enter the resulting six-digit code into the box.
  4. Press the "Verify Code" button.

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Every time you log in from now on, you will need to complete the 2-factor authentication process by opening up your authenticator app and inputting the six-digit code from your phone into the 2-Factor input field when logging in to AuditDashboard.

 

Option 2: Emailed One-Time Use Passcode

To use this method, click the Set up one time use passcode button.

You will immediately receive a code at your registered email address. Input this code and click Verify Code. 

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Each time you log in, you will be prompted to receive a new code via email.

 

If you have further questions about 2-factor Authentication or require additional assistance, please email support@auditdashboard.com.

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