This article applies to: All Firm Users
The registration link for AuditDashboard and all notifications are sent from noreply@auditdashboard.com. AuditDashboard has a 99% global deliverability rate for all emails from our platform.
As these emails are essential for workflow communication - rather than marketing- they should reach most users without issue. While these emails maintain high deliverability rates due to SPF and DKIM authentication protocols, some strict organizational filters may still block them.
If you are not receiving emails from noreply@auditdashboard.com and believe you should be, first double check your spam or junk folder and mark any emails from @auditdashboard.com as ‘Not Junk’. If this still does not produce emails then please contact your organization’s IT department and request they whitelist the email domain ‘auditdashboard.com’.
If you’re still having issues, please open a support ticket by emailing support@auditdashboard.com and we will do what we can to help resolve the issue.