The FAQ below answers various questions about AuditDashboard's security and availability posture. If you require further information or have additional questions please review our security statement here or contact us at firstname.lastname@example.org
Q: How secure is the data stored in AuditDashboard?
A: At AuditDashboard, we take the security of our users' data very seriously, and we use industry-standard, bank-level security protocols to protect it. Our goal is to ensure the integrity of our users' data and guard against service disruptions.
To provide a better understanding of our security measures, let's take a closer look at the details:
- End to End Secure Data Transmission: AuditDashboard uses 256-bit SSL encryption, the same level of encryption used by banks. This encrypts all user data, files, and information uploaded or entered into AuditDashboard. All files are encrypted in transit and at rest, ensuring their security on our servers. SSL communications are limited to TLS 1.2, further securing the platform.
- Secure Data Storage & Backup: AuditDashboard uses ISO 27001 and SSAE 16 (previously SAS 70 Type II) compliant data centers audited annually for strict physical access protocols. Our users' data is secure and backed up daily to prevent data loss.
- Integrated Security and Threat Detection: AuditDashboard employs cloud-based integrated security and threat detection services and monitors these in real-time.
- User Responsibility: At AuditDashboard, we believe that security is a shared responsibility. While we take great care to ensure the security of our platform, we ask our users to take precautions as well. This includes treating passwords with care, logging out of AuditDashboard when not in use, and keeping workstations locked when unattended. By taking these simple steps, our users can help ensure the security of their data.
Q: Does AuditDashboard Inc. have its internal controls audited?
A: AuditDashboard completes an annual SOC 2 Type II audit each and every year. AuditDashboard also engages a 3rd party to conduct various types of penetration and security testing services regularly.
Q: How does AuditDashboard communicate outages or issues to customers?
A: AuditDashboard has a standard Security Incident Response Policy, as well as a formalized process for informing customers of availability or connectivity issues with our global infrastructure. Our system status page - located at https://status.auditdashboard.com will be updated to reflect the currents status of any issues and will be updated regularly to keep customers informed. AuditDashboard support may also communicate to end users via a support ticket email.
To obtain a copy of the Security Incident Response Policy (SIRP) customers of AuditDashboard can open a support ticket by emailing email@example.com
Q: Can I store my data anywhere?
A: Yes. AuditDashboard has data centers all over the world. Customers of AuditDashboard have the freedom to choose a geographic region that will adhere to any data residency requirements. This also includes geographically redundant backup locations.
Q: Does AuditDashboard have data retention policies?
A: Yes. AuditDashboard can be set to retain data indefinitely or permanently delete trashed data after a period of time that can be defined by the firm. For example, data can be permanently deleted after 90, 180, 365, or any other number of days after it has been deleted by the user.
Q: Is AuditDashboard fast?
A: AuditDashboard is built on the Microsoft Azure Cloud platform and is designed using a cloud-first architecture. This means AuditDashboard can take advantage of the elasticity of the cloud to scale up and out when customer usage demands it. AuditDashboard also predictively scales customer databases during busy seasons.