Setting Up 2-Factor Authentication

AuditDashboard has two authentication methods - Single Sign-On or a more traditional Forms-based login.

This article is about how to set up 2-Factor Authentication for Forms-based login.

2-Factor Authentication (2FA) works by adding an additional layer of security to your login. An additional login action is required, beyond just the username and password, to access your account.

AuditDashboard employs 2-Factor Authentication using a third-party authentication app such as Microsoft Authenticator or Google Authenticator.  If you don't already have one of these apps, you can find and download them free onto a mobile device from the Apple App Store or the Google Play Store.

 

Follow the below steps to enable 2-Factor Authentication

Step 1 - Click the User icon in the top right, select 2-Factor Authentication from the menu.

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Step 2 - Select "Use My Authenticator App" (recommended)

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Step 3 - Follow the on-screen instructions to connect your authenticator app

Next, you will see a screen with a QR Code presented on it (below).  You will need to scan this QR Code with an Authenticator app installed on your mobile device.

  1. Download and open an authenticator app on your smartphone or mobile device (tablet, etc.)
  2. Press the "Add New Account" button and point the camera at the QR code generated just for you on the AuditDashboard website. 
  3. Enter the resulting six-digit code into the box (marked "Step 2" on the image below)
  4. Press the "Verify Code" button.

*NOTE: When using the Microsoft Authenticator app, specify that you're using a "Work or School Account."

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These 2-Factor Codes change automatically every 30 seconds on your device.  If your input code does not work, refer to the authenticator app and input a new code.

Every time you log in from now on, you will need to complete the 2-factor authentication process by opening up your authenticator app and inputting the six-digit code from your phone into the 2-Factor input field when logging in to AuditDashboard.

If you have further questions about 2-factor Authentication or require additional assistance, please email support@auditdashboard.com.

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